Returns & Exchanges
At This Works, we want you to be completely satisfied with your skincare and wellness journey; if a product doesn't meet your expectations, you can return it within 30 days of purchase.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the unused products in their original packaging, ensuring all safety seals are intact to qualify for a full refund.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized collection point.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing